Terms of Service

Last updated: August 13, 2026

Welcome to ELVAMOR.

These Terms of Service ("Terms") govern your access to and use of the ELVAMOR website, online store, products, services and related features (collectively, the "Services").

Throughout these Terms, "ELVAMOR," "we," "us," and "our" refer to TERAPLUS COMMERCE LLC, trading as ELVAMOR.

By visiting our website, placing an order or otherwise using our Services, you agree to these Terms.

Please read them carefully before using our website.

Nothing in these Terms limits or excludes any mandatory consumer rights available to you under applicable law.

1. About ELVAMOR

ELVAMOR is a beauty and self-care brand offering innovative cosmetic, personal care and related products through our online store.

Our store is operated using Shopify's ecommerce platform.

Company information:

Legal company name: TERAPLUS COMMERCE LLC
Trading name: ELVAMOR
Registered address: 30 N GOULD ST STE 47127, SHERIDAN, WY
Email: info@elvamor.com

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.

If you are under the age at which you may independently enter into a contract in your jurisdiction, you may use our Services only with the involvement or permission of a parent or legal guardian.

3. Use of Our Website

You may use the ELVAMOR website only for lawful purposes.

You agree not to:

• Use the website for fraudulent, illegal or unauthorized purposes

• Attempt to gain unauthorized access to our systems or accounts

• Introduce viruses, malware or other harmful technology

• Interfere with the operation or security of our website

• Scrape, copy or systematically extract website content without authorization

• Impersonate another person or provide false information

• Use our website to infringe the rights of ELVAMOR or any third party

• Place fraudulent orders or misuse promotional offers

• Attempt to circumvent purchasing limits or other reasonable restrictions

We may restrict or suspend access to our Services where reasonably necessary to protect ELVAMOR, our customers, our systems or third parties.

4. Products and Product Information

We aim to describe and display our products as accurately as reasonably possible.

However, colors and appearance may vary slightly depending on your device, display settings, lighting and other factors.

Product packaging, design or presentation may occasionally change without materially affecting the nature or functionality of the product.

We reserve the right to update product descriptions, specifications, availability and other information where necessary.

We do not intentionally misrepresent our products, and nothing in this section affects your statutory rights if a product does not conform to the description or your contract.

5. Cosmetic and Personal Care Products

ELVAMOR products must be used according to the instructions, warnings and intended use shown on the product, packaging or website.

Individual experiences with cosmetic and personal care products may vary.

You are responsible for reviewing product information and ingredients before use, particularly if you have known allergies, sensitivities or other relevant concerns.

Where appropriate, discontinue use if irritation or an unexpected reaction occurs and seek suitable professional advice when necessary.

Information provided on our website is for general product and informational purposes and should not be interpreted as medical diagnosis, treatment or individualized medical advice.

6. Orders

When you place an order, you are making an offer to purchase the selected products subject to these Terms.

Submitting an order does not necessarily mean that the order has been accepted.

After receiving your order, we may send an acknowledgement confirming that we have received it.

A binding sales contract is formed when your order is accepted in accordance with the checkout and order confirmation process applicable to your purchase.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including:

• A product being unavailable

• An obvious pricing or product information error

• Payment authorization failure

• Suspected fraud or unauthorized activity

• Violation of purchasing restrictions

• An inability to deliver to the destination provided

Where we cancel an order after payment has been collected, we will refund the relevant amount using the applicable payment method.

7. Order Information

You agree to provide current, complete and accurate information when making a purchase.

You are responsible for checking your:

• Name

• Email address

• Telephone number

• Billing information

• Shipping address

• Product selection

• Quantity

before completing your order.

If you discover an error after placing an order, contact us as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed once it has entered processing or fulfilment.

8. Prices and Payment

Prices are displayed on our website in the currency shown during your shopping experience.

Applicable taxes, shipping fees and other mandatory charges will be displayed or communicated before you complete your purchase where required by law.

We may change product prices at any time, but changes will not normally affect orders that have already been accepted.

If an obvious pricing error occurs, we may contact you before fulfilling the order to provide the correct price or cancel the affected order and issue a refund where appropriate.

Payments are processed through the payment methods offered at checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method.

9. Promotions and Discount Codes

From time to time, ELVAMOR may offer discounts, promotional codes, bundles, gifts or other promotional offers.

Promotions may be subject to separate conditions, including:

• Expiration dates

• Minimum order values

• Product exclusions

• Geographic restrictions

• One-use-per-customer limitations

Unless otherwise stated, promotional offers cannot be combined.

We may refuse or cancel the use of promotional offers where there is evidence of fraud, abuse, manipulation or violation of the applicable promotional conditions.

10. Shipping and Delivery

Shipping options, estimated delivery periods and applicable charges are displayed on our website or during checkout where applicable.

Delivery estimates are estimates unless expressly stated otherwise.

Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processes, severe weather, transportation disruptions or other exceptional events.

Please ensure your shipping information is accurate before completing your order.

Further information is available in our Shipping Policy.

Nothing in this section limits any delivery rights or remedies available to consumers under mandatory applicable law.

11. Returns, Refunds and Cancellations

ELVAMOR offers eligible customers a 30-day return period, subject to the conditions set out in our Returns & Refund Policy.

Due to the nature of beauty, cosmetic and personal care products, certain opened, used or unsealed products may not be eligible for return for health or hygiene reasons where permitted by applicable law.

Products that are faulty, damaged, incorrect or otherwise not in conformity with your order remain subject to your applicable statutory consumer rights.

Full information regarding:

• Return eligibility

• The 30-day return period

• Damaged or incorrect products

• Non-returnable products

• Refund processing

• Return shipping

• Order cancellations

is provided in our Returns & Refund Policy, which forms part of these Terms.

12. Statutory Consumer Rights

Nothing in these Terms or any ELVAMOR policy is intended to waive, restrict or exclude rights that cannot legally be waived or restricted.

If you are a consumer in the European Union or another jurisdiction providing mandatory consumer protections, those rights continue to apply regardless of anything in these Terms.

Where a provision of these Terms conflicts with a mandatory consumer protection law applicable to you, the mandatory legal provision will prevail.

13. Product Conformity and Legal Guarantees

Products purchased from ELVAMOR are covered by any mandatory legal guarantees or conformity rights applicable in the country in which you are entitled to such protection.

Our commercial policies, including our 30-day return policy, are separate from and do not replace mandatory legal rights relating to faulty or non-conforming goods.

If you believe you have received a faulty or non-conforming product, please contact our customer support team.

14. Intellectual Property

Unless otherwise stated, all content available through ELVAMOR, including:

• The ELVAMOR name

• Logos

• Trademarks

• Product names

• Product designs

• Packaging designs

• Photographs

• Videos

• Graphics

• Website design

• Text

• Copy

• Icons

• Illustrations

• Other creative material

is owned by ELVAMOR, licensed to ELVAMOR or otherwise protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, commercially exploit or create derivative works from protected ELVAMOR content without our prior written permission, except where permitted by law.

15. Reviews and User Content

If you submit a product review, photograph, comment, testimonial or other content to ELVAMOR, you remain responsible for the content you submit.

You must not submit content that:

• Is knowingly false or misleading

• Infringes intellectual property or privacy rights

• Contains unlawful, abusive or discriminatory material

• Contains malicious software

• Is submitted fraudulently or in exchange for an undisclosed incentive where disclosure is legally required

Where you submit content for publication, you grant ELVAMOR a non-exclusive, worldwide, royalty-free license to use, reproduce, display and adapt that content for operating and promoting our business, subject to applicable law and any rights you retain.

We may moderate or remove user content where reasonably necessary.

16. Third-Party Services and Links

Our website may contain integrations, tools, links or services provided by third parties, including payment providers, shipping companies, social media platforms and other technology providers.

Third-party websites and services are governed by their own terms and privacy practices.

ELVAMOR is not responsible for independent third-party websites or services except to the extent that responsibility cannot legally be excluded.

17. Shopify

Our online store is hosted through Shopify.

Shopify provides the ecommerce infrastructure that allows us to offer and sell our products online.

Your use of certain Shopify-powered features may also involve Shopify's own services, technologies and applicable terms.

ELVAMOR remains responsible for its own obligations to customers as the merchant and seller where applicable.

18. Privacy

Your privacy is important to us.

Our collection and use of personal information is described in our Privacy Policy.

Our use of cookies and similar technologies is also subject to our applicable cookie and consent practices.

Please review our Privacy Policy for more information before using our Services.

19. Availability of the Website

We aim to keep our website available and functioning reliably, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily restrict access for maintenance, security, upgrades or circumstances beyond our reasonable control.

Where reasonably possible, we will seek to minimize disruption.

20. Disclaimer

To the maximum extent permitted by applicable law, our website and Services are provided subject to the terms, warranties and protections expressly stated by ELVAMOR and those imposed by applicable law.

We do not guarantee that every product will produce the same cosmetic or personal-care experience for every individual.

Nothing in these Terms excludes any warranty, guarantee, consumer remedy or other right that cannot lawfully be excluded.

21. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for matters for which liability cannot legally be excluded under applicable consumer or other mandatory law.

To the extent permitted by law, ELVAMOR will not be responsible for losses that were not reasonably foreseeable, losses resulting from misuse of products contrary to supplied instructions or purely commercial losses incurred by a consumer using products for business purposes.

Your mandatory statutory rights remain unaffected.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting directly from your unlawful misuse of our Services, infringement of third-party rights or material violation of these Terms.

This section does not impose liability on consumers where doing so would conflict with mandatory consumer protection law.

23. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes to our Services

• Changes to our business

• New functionality

• Legal or regulatory requirements

• Security or operational requirements

The current version will be published on this page together with its effective or last-updated date.

Changes will not retroactively reduce mandatory rights relating to purchases already made where prohibited by law.

24. Severability

If any provision of these Terms is determined to be invalid, illegal or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any invalid provision will be interpreted or limited only to the extent necessary to make it enforceable where legally possible.

25. No Waiver

If ELVAMOR does not immediately enforce a provision of these Terms, this does not mean that we permanently waive the right to enforce that provision.

26. Governing Law and Consumer Jurisdiction

These Terms are governed by the laws applicable to [LEGAL COMPANY NAME] in its place of establishment, subject to any mandatory consumer protection rules that apply to you.

If you are a consumer, nothing in this section deprives you of mandatory protections available under the laws of your country of residence where those protections apply.

Any dispute will be handled by courts having jurisdiction under applicable law.

27. Entire Agreement

These Terms, together with our:

• Privacy Policy

• Returns & Refund Policy

• Shipping Policy

• Cookie Policy and other policies expressly incorporated into these Terms

constitute the applicable agreement governing your use of ELVAMOR and purchases made through our website, subject to any mandatory rights provided by law.

28. Contact Information

If you have questions about these Terms or an order placed with ELVAMOR, please contact:

ELVAMOR
Legal entity: TERAPLUS COMMERCE LLC
Registered address: 30 N GOULD ST STE 47127, SHERIDAN, WY
Email: info@elvamor.com

We will aim to respond to customer enquiries as promptly as reasonably possible.